Careers

Join us with the skills and talent to inspire.

Junior Software Support Engineer

Requirements :

  1. Diploma (or equivalent) in Computer Engineering / Information Technology.
  2. 1 to 2 years of working experience in software and application development.
  3. Has worked with Java, C#, .NET.
  4. Has worked with databases (MS SQL, MySQL).
  5. Good verbal and written communication and presentation skills.
  6. Good attitude and commitment.
  7. Able to work independently. 

Responsibilities :​

  1. Provide first line of on-site support and response to queries.
  2. Maintain a suite of software and databases.
  3. Work with users to understand and implement new requirements.
  4. Work with second line of support team.

Junior Hardware Support Engineer​

Requirements :

  1. Advanced Certificate in IT services (Infrastructure Support) or equivalent course
  2. Communicate well in English
  3. Good interpersonal skills

Expertise :

  1. Operating Systems: Windows
  2. Office Software: MS Office and Open Office
  3. Server: Windows 2012 Server
  4. Network: LAN, Wan, WiFi
  5. Peripheral: Printer, scanner, projector
  6. Mobile App: Android and iOS business apps

Responsibilities :​

Desktop Support

  1. Install/Upgrade/Troubleshoot/Support Win7, MS office and any other authorized desktop applications
  2. Install/Upgrade/Troubleshoot/Support local printers, computer hardware and any other authorized peripheral equipment
  3. Perform general preventative maintenance tasks on computers and any other authorized peripheral equipment
  4. Requesting and coordinating vendor support for computers and any other authorized peripheral equipment
  5. Responsible to track and log all desktop related issues
  6. Escalate and coordinate with Helpdesk/Network vendors for issues that is not able to resolve locally
  7. Perform remote troubleshooting for Desktop related issues

Network & Servers

  1. Requesting and coordinating vendor support for Servers/Network switches
  2. Perform power down/up of network switches or servers as and when required
  3. Perform weekly backup tape change on file server
  4. Perform network/server connectivity and speed test as and when required
  5. Manage, maintain, troubleshoot, install, operate and configure network infrastructure
  6. Execute network specific security practices, disaster recovery procedures

Others

  1. Provide support on Audio Visual (e.g. projector, TVs) equipment
  2. Responsible for computer hardware and any other authorized peripheral equipment inventory
  3. Provide support for ad-hoc projects or server maintenance after office hours (candidate will be paid accordingly)

Interested candidates are invited to submit a comprehensive resume, stating expected salary and date of availability to the following email:

ts@ioinspire.com

We regret that only short listed candidates will be notified.