Policies

Accessibility

IOI is committed to making its website usable by all people by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). We strive to make our website accessible to everyone. We continue to monitor our site and make sure that all content provided can be viewed and used by all visitors.

Disclaimer

It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.0 AA guidelines over time.

Our Commitment to Help

We are dedicated to meeting all of your accessibility needs. Should you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, we have trained individuals here at IOI to assist you.

Please direct your questions or concerns to ts@ioinspire.com

We would be happy to assist in making your visits to our site as convenient as possible.

Third Party Applications

While you are visiting our site, you will notice that we may occasionally use third-party vendors and open source materials such as YouTube, Facebook and Twitter to provide  information. IOI does not control or remedy the way content is portrayed by these vendors/platforms. However, IOI is continually working with vendors to increase accessibility and to identify and provide alternative sources, if available.

Cookie Policy

Please read this cookie policy (“cookie policy”, “policy”) carefully before using IOI website (“website”, “service”).

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us at ts@ioinspire.com.

Open Source Policy

IOI collaborates. IOI works with multiple open source software communities to provide sustainable innovations in intelligent search engines to high performance computing platforms. IOI will select and recommend relevant open source tools for users and partners to consider in the drive towards holistic solutions that are not only cost effective, but also backed by innovation communities. IOI only works with open source tools that have licenses designed to provide freedom in distribution, freedom to change and freedom to use of the tools. 

Quality Policy

IOI is constantly improving it’s products, processes and services to meet users and partners quality expectation. We incorporate management best practices to lay a foundation that enables timely deliverables without compromising quality. Each milestone defined in the development lifecycle is designed for quality and success. IOI is dedicated to provide support that will suit user needs.

The Quality Management System at IOI is now ISO 9001 ready. Click the link below to download the commitment from the Management of IOI.